Choose the easiest way to send us your rugby boots
We support customers across New Zealand with a mail-in service, plus local pickup and drop-off options where available near our Canterbury base. Choose the option that best suits your location and timing.
Mail-in service
- Choose the service you need and review the turnaround details.
- Pack your boots securely and send them to us.
- Include your correct contact and return details.
- We complete the work and return your boots using the service details shown with your order.
Local pickup and drop-off
Local customers may be able to arrange pickup and drop-off within our service area. Select the local option where it is available and make sure the boots are ready at the agreed time. We will provide the relevant return details for your order.
How to pack your boots
- Remove loose mud and dirt before packing.
- Send both boots together in a sturdy package.
- Keep personal items out of the boots.
- Protect buckles, studs, and other parts that could be damaged in transit.
- Use the correct contact and return information.
Turnaround and return details
Turnaround times and return arrangements vary by service. Check the service listing carefully before ordering so you know whether return postage or local drop-off applies to your chosen option.
Need help before sending?
If you are unsure which service to choose, or your boots have damage or previous repairs, contact us before ordering. We can help you choose the right next step.